Travel Operations & Client Relations Manager

Contact Desiree

330-980-0113

I’m a travel advisor, tour operator, and client relations manager at The Travel Connection in Aurora, Ohio, who believes planning a trip should be exciting—not stressful. For the past year, I’ve helped travelers turn their ideas into well-planned, memorable experiences, taking care of every detail so they can simply look forward to their journey.

In addition to working one-on-one with clients, I play a hands-on role in curating and managing custom tour packages behind the scenes. As a tour operator and client relations manager, I oversee the end-to-end travel experience—from building seamless group itineraries and managing supplier partnerships to ensuring every traveler feels supported, informed, and cared for before, during, and after their trip.

I especially enjoy working with groups, escorted tours, and custom itineraries, with a particular passion for travel throughout Europe. Whether you know exactly where you want to go or need help figuring out the perfect destination, I’m here to listen, answer questions, and make the entire planning process effortless.

My clients describe me as responsive, friendly, and easy to work with, and that’s exactly the kind of partner I strive to be. I know travel involves many moving parts and decisions, and my goal is to remove the stress, handle the complexities, and give you complete confidence every step of the way.

When I’m not planning travel, I enjoy spending time with my family, who are a big part of my life.

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Desiree Graves
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